Use case: an example, not a client

Your guests, also looked after at 23:00

A WhatsApp that answers questions and gives arrival instructions in their language. For vacation rentals.

WhatsApp chatbot for guests · from €990 setup + €249/month + VAT

How it works

  1. Tourist apartmentsOutside business hours, Friday 23:04

    Hi, we just arrived. How do we get into the apartment?

    Welcome! The key box is to the right of the front door, code 4821. Your apartment is 2B, on the second floor.

    1

    The guest arrives at night

    They ask in English and WhatsApp answers in English.

  2. Tourist apartmentsOutside business hours, Friday 23:20

    Is there anywhere nearby to eat at this time?

    Yes. The tapas bar on the square is open until 00:30. It's a four-minute walk, turn left when you leave.

    2

    They ask where to have dinner

    It replies with the places you've given them.

  3. Vacation rentalsNow

    Team noteApartment 2B. The guest says there is no hot water. I told them someone will message them.

    3

    Anything it doesn't know, it passes to you

    To you or whoever is on call, with the summary.

Sample conversation and data.

The starting point and what we would do

Today

How do I get into the apartment?

The same question, in several languages, at any time.

Replies copied by hand

Arrival instructions, pasted over and over again.

Friday arrivals

Three check-ins at night and you, phone in hand.

What we’d do

A WhatsApp that answers

Arrival, wifi and where to have dinner, in the guest's language.

Everything is saved

Every conversation, in your dashboard.

A team notification

When the guest needs a person.

How it connects

The chatbot answers with your information for each apartment, its rules and your list of places. If you want it to send the instructions before arrival, that's decided when we set it up.

WhatsApp chatbot for guests

From €990 setup fee + €249/month excluding VAT

AI is included. Meta messages are separate.

Tell us what you need

We'll get back to you in less than 2 hours, Monday through Friday from 9:00 to 19:00.

Get your mockup or quote

Four details, and we’ll get in touch.

We give you the fixed price before getting started.

We leave it niquelao.