Use case: an example, not a client

Appointments via WhatsApp, even after hours

Here’s how we’d do it for a physical therapy clinic that misses calls while treating patients.

Industry
Clinic
Services
Website and chatbot
Starting at
€990 + €990
WhatsApp chatbot blueprint

The starting point

The clinic’s staff have their hands full. The phone rings during sessions, and many calls go unanswered.

At night, WhatsApp messages come in asking about prices and available time slots. They’re answered the next day, when the patient has already found another option.

What we’d do

  1. A landing website with the services, hours, and appointment button clearly visible.
  2. A WhatsApp chatbot that answers common questions and suggests available time slots.
  3. A notification for the team when a question needs a person.

How it connects

Appointments booked on the website or through WhatsApp appear in the clinic’s schedule. No one has to copy them manually.

Website and schedule, connected

What would change

This is what we’d aim for, not a measured result:

  • Common questions are answered right away, including at night.
  • The team can work without the phone ringing during sessions.
  • Appointments are added to the schedule in an organized way.

What it would cost

That’s how we’d do itPrices exclude VAT

Landing website and WhatsApp chatbot

The website starts at €990, and the chatbot starts at €990 for setup and €249 per month.

We leave it niquelao.